Overview
PAPERO operates this store and website, including all related information, content, features, tools, products, and services, in order to provide our customers with a carefully curated shopping experience (the “Services”). PAPERO is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with the policies referenced herein (collectively, the “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms carefully, as they contain important information regarding your legal rights, including disclaimers of warranties and limitations of liability.

By visiting, using, or accessing our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, please do not use or access our Services.

Access and Accounts
By agreeing to these Terms, you represent that you are of the age of majority in your jurisdiction of residence, and that you have consented to allow any minor dependents to use the Services on devices that you own, purchase, or control.

To use the Services, including accessing or browsing our online store or making a purchase, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide to our store is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to any other person.

Our Products
We make every effort to accurately represent the products and services available through our online store. However, please note that colors and the appearance of products may differ from their appearance on your screen depending on the type of device you use to access the store and its settings.

We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to those depicted or presented in our online store.

All descriptions of products are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of products we offer on a case-by-case basis, including by person, geographic region, or jurisdiction.

Orders
By placing an order, you are making an offer to purchase. PAPERO reserves the right to accept or decline your order at its sole discretion for any reason. An order is not accepted until PAPERO confirms its acceptance.

Before an order is accepted, we must receive and process your payment. Please carefully review your order before submitting it, as PAPERO may not be able to accommodate cancellation requests after an order has been accepted.

If we decline, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or telephone number provided at the time the order was placed.

Purchases are subject to returns or exchanges only in accordance with our Refund Policy.

You represent and warrant that products purchased are for your personal or household use and are not intended for commercial resale or export.

Pricing and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in the order confirmation email. Unless otherwise stated, listed prices do not include taxes, shipping, handling, customs duties, or import fees.

Prices displayed in our online store may differ from prices offered in physical stores, other online stores, or stores operated by third-party services. We may offer promotions from time to time that may affect pricing and may be subject to terms separate from these Terms. If there is a conflict between the terms of a promotion and these Terms, the terms of the promotion will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You also agree to promptly update your email address, credit card number, expiration date, and other account information as necessary to complete transactions and contact you when needed.

You represent and warrant that:

(i) the credit card information you provide is true, accurate, and complete;
(ii) you have the legal authority to use the credit card for the purchase;
(iii) charges incurred by you will be authorized by your credit card company; and
(iv) you will pay all charges incurred at the prices displayed, including shipping fees, handling fees, and applicable taxes.

Shipping and Delivery
We are not responsible for delays in shipping or delivery. All delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs procedures, or events beyond our control.

Ownership of the products and the risk of loss transfer to you when we hand the products over to the shipping carrier.

Intellectual Property
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, videos, audio, and their design, selection, and arrangement, are owned by PAPERO, its affiliates, or its licensors and are protected by patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services solely for your personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material available through the Services without our prior written consent.

Except as expressly provided in these Terms, nothing in these Terms grants or should be construed as granting any license or other right under any patent, trademark, copyright, or other intellectual property of PAPERO or any third party service.

Unauthorized use of the Services may violate intellectual property laws. All rights not expressly granted herein are reserved by PAPERO.

The name PAPERO, its logo, product names, service names, designs, and slogans are trademarks of PAPERO or its affiliates or licensors. You may not use such trademarks without PAPERO’s prior written permission.

Optional Tools
We may provide you with access to tools made available by third-party services, which we neither monitor nor control.

You acknowledge and agree that such tools are provided “as is” and “as available,” without any warranties, representations, conditions, or recommendations of any kind.

We shall have no liability arising from or relating to your use of any optional third-party tools.

Any use of tools provided through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and agree to the terms under which the relevant third-party providers make such tools available.

We may also introduce new features through the Services in the future, including new tools and resources. Such new features will also be considered part of the Services and will be subject to these Terms.

Links to Third-Party Services
The Services may contain materials and hyperlinks to websites provided or operated by third-party services, including embedded third-party service features.

We are not responsible for investigating or evaluating the content or accuracy of third-party materials or websites that you choose to access.

If you leave the Services to access such materials or websites, you do so at your own risk.

We are not liable for any damages or losses related to your access to third-party websites or your purchase or use of products, services, resources, or content available through such websites.

Please carefully review and understand the policies and practices of third-party services before engaging in any transaction.

Complaints, claims, concerns, or questions regarding products and services provided by third parties should be directed to the relevant third party.

Privacy Policy
All personal information collected by us through the Services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify’s Privacy Policy, which is available here.

By using the Services, you acknowledge that you have read our Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes information about your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify and third-party services located in countries outside your country of residence in order to provide the Services to you.

For more information about how we, Shopify, and our partners use your personal information, please refer to our Privacy Policy.

Feedback
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, display, and otherwise use such Feedback for any purpose, including commercial purposes, in any medium.

For example, we may use the rights granted under this license to operate, provide, evaluate, enhance, improve, and promote the Services, and to fulfill our obligations and exercise our rights under these Terms.

You also represent and warrant that:

(i) you own or otherwise have all necessary rights to all Feedback;
(ii) you have disclosed any compensation or incentives received in connection with submitting the Feedback; and
(iii) your Feedback complies with these Terms.

We are under no obligation to keep your Feedback confidential, pay compensation for your Feedback, or respond to your Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, otherwise objectionable, or in violation of the intellectual property rights of any party or these Terms.

You agree that your Feedback will not infringe any rights of any third party, including copyright, trademark, privacy, publicity, or other intellectual property or proprietary rights.

You also agree that your Feedback will not contain defamatory, libelous, unlawful, abusive, hateful, or obscene material, or any computer virus or other malware that could affect the operation of the Services or related websites.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of your Feedback.

You are solely responsible for the Feedback you submit and its accuracy. We assume no responsibility or liability for Feedback posted by you or any third party.

Errors, Inaccuracies, and Omissions
Information on or within the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions, to change or update information at any time without prior notice when information is inaccurate, and to cancel orders, including after an order has been submitted.

Prohibited Uses
You may access and use the Services only for lawful purposes.

You may not directly or indirectly access or use the Services for:

(a) any unlawful or malicious purpose;
(b) violating any international, federal, state, or local regulation, rule, law, or ordinance;
(c) infringing upon our intellectual property rights or the intellectual property rights of others;
(d) harassing, abusing, insulting, harming, defaming, slandering, threatening, or otherwise causing harm to our employees or any other person;
(e) submitting false or misleading information;
(f) transmitting, knowingly receiving, uploading, downloading, using, or reusing materials that do not comply with these Terms;
(g) transmitting or soliciting advertising or promotional materials, including “junk mail,” “chain letters,” “spam,” or other similar solicitations;
(h) impersonating or attempting to impersonate another person or entity; or
(i) engaging in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or that, as determined by us, may harm PAPERO or users of the Services or expose them to liability.

You further agree not to:

(a) upload or transmit viruses or any other type of malicious code that may affect or be used to affect the functionality or operation of the Services;
(b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services;
(c) track the personal information of others;
(d) spam, phish, defraud, or engage in other deceptive practices;
(e) use robots, spiders, scraping or data-gathering and extraction tools, automated devices or processes, AI tools (including agentic AI), or automated or manual means to access the Services; or
(f) interfere with, circumvent, or evade security or authorization features, robot exclusion headers, or other measures we use to restrict access to the Services.

We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any part of these Terms.

Agents
14.1 This section (“Agent Terms”) applies when you use, permit, enable, or deploy an agent to access, use, or interact with the Services.
An “Agent” means software or a service capable of performing autonomous or semi-autonomous actions on behalf of or at the direction of an individual or entity, including actions performed without direct supervision or using the devices of an individual or entity.
14.2 An Agent may not access, use, or interact with the Services unless it clearly identifies itself at all times and operates in strict accordance with the requirements of Section 14.4.Furthermore, if we request that an Agent refrain from accessing, using, or interacting with any Service, the Agent may not access, use, or interact with the Service.
14.3 We may restrict whether and how Agents access, use, or interact with the Services, including through technical means.
14.4 Agents must: (i) disclose the Agent’s name by identifying in all HTTP/HTTPS requests that the request originates from an Agent and including the user-agent string “Agent/[Agent Name]”; (ii) not conceal or obscure the fact that access, use, or interaction originates from an Agent, including by mimicking human behavior or interaction patterns or completing or bypassing measures designed to distinguish humans from computer use, such as CAPTCHAs; (iii) respond honestly to questions or prompts intended to determine whether an interaction originates from a human or a computer; and (iv) not circumvent or evade measures intended to block, restrict, modify, or control whether or how an Agent accesses, uses, or interacts with the Services.

Termination
We may terminate these Terms or your access to the Services, or any part thereof, at any time without notice and at our sole discretion.

You remain responsible for all unpaid amounts due through the date of termination.

The following sections will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Disclaimer of Warranties
The information provided on or through this Service is provided for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you, any other visitor to the Service, or by anyone who may be informed of any of its contents. Except as expressly stated by PAPERO, the Service and all products provided through the Service are provided on an "as is" and "as available" basis for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. Because some jurisdictions do not allow the exclusion or limitation of implied or other warranties, the above exclusions may not apply to you.

Limitation of Liability
To the maximum extent permitted by applicable law, in no case shall PAPERO, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, or Shopify and its affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages. This applies whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.

Indemnification
You agree to indemnify, defend, and hold harmless PAPERO, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims, including reasonable attorneys' fees paid to third parties, arising out of or related to (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Service. We will notify you of any claim subject to indemnification; provided, however, that failure to provide prompt notice shall not relieve you of your obligations unless you are materially prejudiced thereby. We reserve the right to control the defense and settlement of any such claim at your expense, including the selection of counsel, but we will not settle any claim requiring non-monetary obligations from you without your consent (which shall not be unreasonably withheld). You agree to cooperate in the defense of any indemnified claim, including providing relevant documents.

Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Waiver; Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Assignment
You may not delegate, transfer, or assign this agreement or your rights or obligations under these Terms without our prior written consent, and any attempt to do so shall be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice to you.

Headings
The headings used in these Terms are included for convenience only and will not limit or otherwise affect the scope of these Terms of Service.

Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will become effective from the date specified in the notice. Your continued use of or access to the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Contact Information
Questions about the Terms of Service should be sent to us at contact@papero.jp.

Branch Inc.
PAPERO
contact@papero.jp
AOI apartment C, 4-17-3 Yoyogi, Shibuya-ku, Tokyo 151-0053, Japan